Shapeoko XXL Won't Initialize

CNC Machines Shapeoko
1

Hello -

I went to use my XXL earlier and it won’t initialize. I opened Carbide Motion, clicked on connect to Cutter, it finds the cutter, then it just says Busy and the initialize button is never enabled. I allowed it to try to initialize for about 15 mins but it never did. I noticed there is a red light on under the usb connection on the control panel. Not sure this is valid or not. The cover is always on, so never noticed it. Any thoughts?

Also, I touched the board after it being on for about 10 mins and it’s extremely hot.

IMG_2254
IMG_22541920×2560 362 KB

2

Let us know about this at support@carbide3d.com and we’ll get this sorted out.

3

You may have already tried but power down the Shapeoko and try again.

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