Shapeoko XXL Won't Initialize

Hello -

I went to use my XXL earlier and it won’t initialize. I opened Carbide Motion, clicked on connect to Cutter, it finds the cutter, then it just says Busy and the initialize button is never enabled. I allowed it to try to initialize for about 15 mins but it never did. I noticed there is a red light on under the usb connection on the control panel. Not sure this is valid or not. The cover is always on, so never noticed it. Any thoughts?

Also, I touched the board after it being on for about 10 mins and it’s extremely hot.

Let us know about this at and we’ll get this sorted out.

You may have already tried but power down the Shapeoko and try again.

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