I ordered my 5 pro on the 26th of April and I just got an e-mail from sales when I asked about the spindle saying that the spindle will be shipped the week of the 20th. Even the ordering form said 15 days till shipped. Kind of disappointed as everything is here but I can’t use the machine. Oh, and does the 30 day if I break anything warranty start when I finally get my spindle or does it start when machine arrives. I mean I guess I have to be ok with this but I thought 15 days, but week of the 20th that could be up to 30 days from the time I ordered the machine. Thanks
Contact us at support@carbide3d.com and we’ll work this out — that includes setting when the “Mistakes are on us” warranty begins to something mutually agreeable.