Struggling with Accuracy of Nomad 3 (Not Me)

[AndyP (Andy)]

Close up - I think the white hdpe block is loose and needs tightening - but how and with what if that is the issue.

See here

Close up of area with play

[AndyP (Andy)]

@WillAdams

let us know at support@carbide3d.com

I have - but nobody has contacted me

[AndyP (Andy)]

[AndyP (Andy)]

I forwarded the original email on the email address again. Cheers Andy

[WillAdams (William Adams (Carbide 3D))]

Your ticket has been assigned, but unfortunately, the person it’s assigned to is on the west coast, so we’re a bit disadvantaged by time zones.

We’ll respond as quickly as we can, and do our best to work through this. Thank you for your patience.

[AndyP (Andy)]

Thank you for checking

[AndyP (Andy)]

I placed a mirror behind the spindle. is this as expected or do I have two bolts misssing?

[AndyP (Andy)]

with a bit of Allen key gymnastics (it is not an easy place to get to) the two bolts I can see seem tight