I seem to be hard on equipment, especially my Nomad 883. Thus far, I have erased my Nomad’s brain, killed a spindle, and had a few other small issues. Through it all, Jorge has been able to bail me out with timely advice and service. I recently damaged the wiring harness for the z -axis drive. When all 4 wires do not connect, it moves poorly or not at all and horrid sounds are released.
Luckily, I live a few miles from Carbide HQ and had a trip that took me through their part of town today. So, I took my Nomad for a ride to see Jorge. HQ was typical for a small active manufacturing space. There was a small crew on hand working putting together the last few kickstarter machines. There were machines in all stales of construction. It was interesting to see all the parts lined up waiting for assembly. As one would expect, a bit chaotic but with a flow that made sense. A place at work.
Everyone was nice and stress free. . The big mill was making parts for flip jigs and Jorge was on hand to fix my stricken Nomad. He knows his stuff .You could tell that he could build one in his sleep. He quickly got down to business, loosening a few bolts and removing the rear panels so that the wiring harness could be easily accessed. This gave me a new look at my machine from angles previously unexplored. Now that I have seen the “guts” and have seen dis-assembly/assembly at the hands of a master, I am even more impressed with the design. They really thought it through. Very few signs design shortcomings and all the parts go where you would think they go. Anyway. Hats off to the team at HQ, My machine is reborn. Thanks.