Unable to complete initialization

I just purchased a Shapeoko 5 Pro, I initialize the machine and it returns to the tool change location prompting “Tool Change Required. Please insert tool” I already have the 1/4 in 3 flute flat mill inserted. The router positions itself over the bit setter proceeds to lower in the Z direction and continues pounding the bit setter. This happened during my first test run and bit zero was on in settings. I had to disable the bit setter in order to get through the initialization process. Please advise.


Please let us know about this at support@carbide3d.com

Send us photos showing how the BitSetter is wired up and connected, as well as photos of the QR code/machine revision information and we will work this out with you as quickly as possible.