Just got a 5Pro. Cool, clean and sweet!
The VFD isn’t reacting. I went through the set up several times…nada
I plugged unplugged everything possible. Restarted etc… NO RED LIGHT on the VFD Controller.
I’m on the Right coast so difficult to schedule with CC.
Any thoughts or direction?
You should email support@carbide3d.com. They have troubleshooting steps for such things.
I also highly recommend editing your above post and deleting your email from it. Scammers can use that to trick you into sending them sensitive information. For instance someone could register a fake email that looks like it could be from Carbide3D, contact you, and ask you for personal information like the CC number used for the purchase.
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wo Great! Thanks for the info
It appears you were kind enough to remove my info. Thanks.
I’ve been talking with CC, but they’re slow to respond. So right now I have 5’ x 6’ LED moveable table lamp for 5K
I had this originally until I realized the panic button was pushed in from the factory.
Twist the button to see if it pops out.
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This appears to have been handled by Support.
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Exactly.
I had a phone call with Oscar and a new board for the VFD will be sent out to me.
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