I was duped into buying BobCad-CAM software that does not work with Shapeoko. They want to charge me for a post processor, at a large expense. They promised me a refund if it did not work on my machine. I took that crooked salesman’s word for it. Bad mistake!!. It has been 2 months of back and forth with no results.
After they refused my refund, they banned me from the forum. That should explain their policies.
Here is a link to other peoples’ dealings with Bobcad-CAM’s crooked policies.
For the record, I contacted this company years ago and thought at the time (just my humble opinion) that they must have their sales people on a substantial commission, because they weren’t inclined to take “no” for an answer.
Please let us know if the post-processor which I posted a link for doesn’t work on newer versions. If it doesn’t I’d like to add a note to that effect so as to not waste folk’s time.
As Phil said above you can contact your credit card company and even if it over their limit they can try to go a good faith charge back to the software company. It wont cost you any more than it already has except in time. At least dispute the charges to the credit card company. Dont delay they have time limits but even if the time limit has lapsed ask them to do it anyway. I use American Express for online shopping because they immediately take it off your bill and then THEY talk to the vendor. Usually I never hear about the subject again from American Express and saved the money on a rip off.