Fired up my 4XXL this am. Wouldn’t intialize and got the homing cycle failed message. Checked a bunch of things and found this wire disconnected and sure that’s the problem. Can it be reconnected or do we need to replace the part? Going to contact support as well, but hoping y’all could give us an answer. TIA
It’s been working perfectly up until this point. Only have had it 4 days.
Hey - thanks!!! They’re going to send us a whole new one. In the meantime, we just kind of shoved it in and taped it. It worked all afternoon and we thankfully got some orders done. Part should be here soon.