"Cutter not Found" - SO4 and Raspberry Pi

[CoastCooler (Mike C.)]

Hello friends.

I have a SO4 XL that I am trying to run off a Raspberry Pi 4. I have done this successfully with a RasPi 3, but upgraded because it couldn’t handle modestly sized jobs.

I have checked the RasPi configurations and the Serial Ports are enabled.

The Pi uses a touchscreen, which is also connected by USB and that works fine.

Next step was that maybe it was the cable to the SO4, but everything works fine when I runoff my MacBook with the same cable.

So… any ideas?

Thanks!

~ Mike

[WillAdams (William Adams (Carbide 3D))]

Apparently there was a recent update which causes this.

Lengthy discussion at:

Error: Cutter not found - Pi Build 578 / Pro 5

I am scratching my head here, looking for ideas on further isolation of the issue. Been successfully using a Pi 4b+ with Motion 578 since day 1. Today went to start a job and could not connect to the cutter. I can connect and initialize if I connect the same USB to my MacBook. Reboots, updates, and trying different ports yield the same error. $ lsusb displays: MCS Shapeoko 5. But short of that, I can’t figure out why motion won’t open the connection. There are no other obvious options for me…

[CoastCooler (Mike C.)]

First off, thanks for sharing that! I’ve been googling for days, but didn’t see it.

Secondly, you are an absolute rock star for replying to me at 8:30 AM on a Sunday morning. Carbide is lucky to have you! And so are we all as users!!! Thanks and happy Fourth!

[CullenS (Cullen Simpson)]

Yes, Will’s dedication / devotion and encyclopedic recall are amazing.

I was thinking early this morning instead of “Let me google that for you” we have “Let me Will that for you”.