GRBL error on X limit switch

Homing failed error. The X limit switch is not finding home. What can I do? I called shapeoko but they haven’t got back to me. This is the second time I called for help and they do not call back. Customer service sucks. HELP

It would be better to e-mail us.

Have you sent the machine configuration?

The problem was a jam in the positioning. All fixed. Thanks John

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