HDM skipping steps/ struggling in transition

So recent update: got the vactra oil and applied it to all linear rails, went through alignment procedures with tech support, removing hybrid table, loosening aluminum extrusions, loosening Left Y axis ballscrew mounting points, jogged Y axis up and down several times, no issues. They gave me a test file to run on the machine and encountered straining errors within 15 seconds. The only pattern I consistently observed was when the Y axis reached the front limits of the machine (gantry up against the front wall/plates). Only in this location did I see repeated straining like it was trying to push past that Y axis location. Everywhere else it seemed to move and sound normal. Whenever it’s straining it’s significantly loud and violently shakes the entire machine.

I have another tech support meeting today for additional troubleshooting

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