Trouble Opening Files in CC V8

[DugJones]

I’m having an issue opening saved files in CC V8.
Last week I busted a stepper motor and had to step away from the machine and computer. Thankfully to the awesome response and quick turnaround from Carbide 3D I wasnt down long.

Today I made the physical hardware repair and I fired up my computer and machine to finish a job. For some reason when I try to open most of the files CC V8 opens it only opens as a new file. I even tried accessing files from my back up with the same result.

Looking at the properties about 80% of my saved .c2d files are now showing under 100kb. The files I save are usually 5.7MB. I’ve been using versions of these files for years without problem.

I deleted all my carbide software and redownloaded it with the same results. Has anyone come across this or have a solution?

Thanks

[WillAdams (William Adams (Carbide 3D))]

As noted at:

https://carbide3d.com/blog/create-v8/

Create V6 files do not load into V8

Get v7 from:

https://carbide3d.com/downloads

open up any v6 or earlier files in it and re-save as v7 files, then they will open in v8.

For files with a 3D model see:

How to convert a v7 3D file to v8

As noted at: https://carbide3d.com/blog/create-v8/ from “Breaking Changes” Files from prior versions will not load 3D components in V8. There were too many changes to the internal format for the new capabilities of 3D, and there was no good way to map existing 3D components into V8. so v7 files will need to be converted so as to use them in v8. Fortunately, Carbide Create has a feature for exporting the 3D model as a height/depth map pixel image: [image] so do that to get: [rams] Th…

[DugJones]

Thanks for getting right back to me Will. I understand now why the back up files didn’t open up. I have been using V8 since soon after the release and was using it on a saved V8 file I was in the process of carving.

I took your advice on reverting to V7, the old files loaded right up, but the files I was using on V8 still show up as a new blank project on either version.

[WillAdams (William Adams (Carbide 3D))]

My suggestion was to add v7 and use it for older files so as to transfer them into v8.