Unable to find the wood with a bit zero vers 2

I have tried version 2 and it goes thru all the steps and then will come out and miss the wood any ideas did it with a tech from carbide create and no good
Bill

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  • what you did
  • what you expected
  • what actually happened

providing photos and screen grabs showing the state of the machine and Carbide Motion at each step and we will work through this with you.