WillAdams
(William Adams (Carbide 3D))
2
Not seeing a ticket at support@carbide3d.com
Usually the problem here is that the Y-axis belt tension isn’t sufficient — here I suspect you also didn’t send the correct settings, see:
If you’ve got your belts adequately taut
and are still falling short, you can manually increase the Y-axis Travel Dimension to get to the button.
Let us know at support@carbide3d.com and we’ll do our best to assist.
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