I am new to this and need help trying to figure it out
You will need to tell us much more
What Shapeoko you have, what you are trying to do, what problems you encounter, or do you want general advice as to where to start in the amazing world of CNC ?
We don’t know where you are in your journey, if you have a box un-assembled or your are stuck on your first project.
First, did you read the documentation, watched the Carbide videos including the info from Edward Ford, assembly instructions?
There are a few YouTube Channels that will show you how to design and make basic and intermediate projects on the Shapeoko. Check out the Carbide 3D, John Clark and Stuff to keep you entertained channels. Once you have the hang of it, other more advanced channels are also available.
In addition I’d like to note that we have a standing offer — if you get stuck on a file or project, post it here, or send it in to us at email@example.com and we’ll do our best to work through it with you — sometimes this has resulted in a custom tutorial such as: