I didn’t receive a Manual, I ended up just referring back to the assembly video and after a little digging found the PDF for the Manual. Pretty sure mine was threaded and the Bit Setter bolts tightened down. No issue with the Right side wiring harness either.
I did not receive a manual, but I was emailed a very well put together PDF with assembly instructions a few days prior to shipment to study. There’s also a good video to reference against the directions if something doesn’t seem clear.
As for the wires, I received a mysterious FedEx Next Day package several days prior to the machine’s delivery. After my machine was put together the bit setter wasn’t functioning properly. After some wire tracing, it looks like the wires were placed in the connectors backwards. The mysterious package was the replacement cables that worked correctly after install. My only suggestion with that is maybe they should send an email or include a paper in the package explaining what they’re for and why, as I forgot about them in my office and it took me about an hour wondering what I did wrong before I remembered them.
Email the support guys, they’re awesome and if someone forgot to ship the replacement wires they will get them out to you quickly.
It seems every time they release a new machine there is quite a few issues. Poor assembly manuals has always been a thing here. Even when I got my shapeoko3 the pictures never matched other pictures and the instructions were horrible.
They also seem to have wiring issues in every new batch.
I also had issues with two holes not being threaded. But they were the ones holding the cable harness to the left gantry. I ended up using a sticky pad and some zip ties to get it to actually stay put.
I totally agree, I debated about waiting a bit to get the early problems ironed out but in the end I’m glad I ordered when I did. The problems are not a big issue with me, I expected a few. To me the how the company responds to the issues is more important and Carbide’s customer service ha been outstanding to me over the last year.
Do you all think it’s to be expected to buy a product (not a beta or prototype mind you) and have a bunch of issues with it? I think that’s really sad. Do you live in houses with leaky roofs and drive cars that fall apart? I didn’t think so. Just because they’re makers, there’s a process for product development. The issues I’ve seen with the 5 pro so far are pretty bad. Obviously, it’s still a beta product.
There’s a difference between a warranty to cover things and sending a product out the door with missing parts and wiring that’s backwards. Cars get recalled for that stuff or are subject to lemon laws. My point is only that we should expect a product, one that costs several thousands of dollars, to come wired correctly, complete with all parts, and a manual. I think Carbide3D rushed the Pro 5 out the door due to competition from Onefinity.
Carbide3D is a great company and they stand by their product and have really good customer service! I think they need to pump the brakes and make sure everything is as close to perfect as possible before shipping it out. From what I’ve seen on the interwebs, there have been a lot of issues with the Pro 5. If you’re ok paying full price to be a beta tester, that’s totally fine. Ultimately, I want to see the Pro 5 succeed.
Well we got 19 more days (more like 16 more days in my mind) until she gets stuffed back in a box. Within that time there is 6 days of Saturdays + Sundays so that brings us down to 10 more usable days to get this thing running.
The Issues that we are seeing with the Shapeoko 5 Pro are minor for a new product. I used to work for Apple, a company know for scrutinizing every detail prior to the release of a new product. Believe me, when I say every first run product had issues. Stick with it, Carbide 3D will take care of you.