Help with getting a project I purchased to Carbide Create

This would depend on the file format purchase.

If a .c2d file, just open.

If a DXF or SVG it should work to open:

https://my.carbide3d.com/gswcc/07

you’ll then need to assign toolpaths.

If an STL you’ll need Carbide Create Pro:

and see:

https://my.carbide3d.com/gswccpro/07/

and also see

and

If it’s a pixel file, you’ll need to trace or re-draw.